Kling AI Charged Me and Won’t Let Me Cancel Membership

February 19, 2025 7:56 PM291

I signed up for Kling AI, an artificial intelligence platform, to create a video. I paid ₺9 for the service and used it for about a week without any major problems. However, when I tried to cancel my membership by clicking the link they provided, things went completely wrong. They claim they sent a cancellation email — but I never received any email at all.

I even reached out to their help center via email, asking for assistance to cancel my account properly. But guess what? No one ever replied. No customer service, no help, no acknowledgment. Now I'm stuck with an active membership I don't want, and they are about to charge another ₺9 from my card next month!

This is completely unacceptable. I demand that Kling AI immediately cancel my membership, stop unauthorized charges, and fix their broken support system. Ignoring customers and making it impossible to cancel is not how you run a trustworthy service!

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

Similar Complaints

I Tried Photoroom’s 7-Day Free Trial but Got Charged Without Consent

April 19, 2025 8:02 PM68

I signed up for Photoroom’s 7-day free trial but tried to cancel my subscription on the second day due to dissatisfactio...

I Face Refund Issue with Fotor AI Subscription After Cancellation

July 21, 2024 11:33 AM191

I signed up for the free trial of Fotor AI and expected to test the service without risk. However, about a month later, ...