Hello there! I used the KFC app on my phone to place an order, and it was a nightmare. The site was very slow, and every time I thought I was done with my order, it sent me back to the start. Once I finally got my order in, it took more than an hour to get here. When I called the number on the website to find out how my order was going, I couldn't get through to customer service (444 3 555). Even though it was the same number, the automated response kept telling me that the number I dialed was not the same as the one used to place the order. I also never got a text message or email about my order, but my card was already charged. Even worse, my order never came, and I still can't get in touch with customer service or get a refund after 12 hours. I'm in school, and they took 238₺ from me. I will talk to the Consumer Rights Association about this.
By using the KFC mobile app on my phone on June 5, 2023, I placed an order with the number KFCM1420022438. Nevertheless, despite the fact that the restaurant canceled my order, I have not yet been refunded for it. It has been impossible for me to get in touch with anyone from KFC, and none of my ema...
I recently used the KFC Türkiye mobile app to place an order, but to my disappointment, it was never added to the system. My debit card was still charged, though. Unfortunately, KFC Turkey doesn't have customer service, so people like me have to go to external sites to make complaints. It's been a w...
I've placed orders on the KFC website multiple times, but unfortunately, they never arrived and I didn't receive any notification about it. Today, after enduring an agonizingly long wait of 1 hour and 40 minutes, I reached my breaking point and decided to give customer service a call. After waiting ...
I placed an order through the KFC mobile app on June 17, 2023, at 3:00 PM. It was 4:40 PM, and my order had still not arrived. I checked the app, and to my surprise, it said the order had been delivered. Are you serious? How can you keep me waiting for hours and then mark it as delivered when it was...
On 06/05/2023, I placed an order from KFC's own website. It gave an error at the time of payment but withdrew the balance of 260 TL. This time the payment was received again, but my first order neither appeared in the system nor the fee was refunded. This time I explained my problem from the company...
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