On April 15, I used the KFC app to order a come-get meal, and they took the money right away from my bank account. But when I looked at my order records, I couldn't find my order anywhere! Even worse, my order never got to the restaurant, so my money was lost. I tried to call KFC's number for complaints, but I couldn't get through. And get this: when I asked why they weren't taking calls from the same number I used to place my order, they just gave me the runaround. I can't stand this kind of customer service, and I'm very upset.
Hello there! I used the KFC app on my phone to place an order, and it was a nightmare. The site was very slow, and every time I thought I was done with my order, it sent me back to the start. Once I finally got my order in, it took more than an hour to get here. When I called the number on the websi...
By using the KFC mobile app on my phone on June 5, 2023, I placed an order with the number KFCM1420022438. Nevertheless, despite the fact that the restaurant canceled my order, I have not yet been refunded for it. It has been impossible for me to get in touch with anyone from KFC, and none of my ema...
I placed an order through the KFC app, and although the payment was successfully deducted from my account, the order was canceled. It has now been 20 days, and I still have not received my refund. I’ve tried contacting customer service multiple times, but no one answers the phone. This is beyond fr...
On February 9th, I made a purchase from KFC, hoping for a timely delivery of my food. Unfortunately, much to my disappointment, the order never arrived. I promptly reached out to KFC's customer service to inquire about the status of my order and initiate the process for a refund. Regardless of my re...
On January 14, 2025, I placed an online order with KFC, which was immediately canceled with the message: “Due to a technical issue, your order could not be processed. Your payment will be refunded as soon as possible.” That was two months ago—and I’m still waiting for my money. I was told the refun...
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