Hello, on Wednesday, September 6, 2023, at 5:23 PM, I placed a "get it and go" order for KFC at İzmir Gaziemir Optimum. However, the employees informed me that I had mistakenly ordered it for another KFC location in Gaziemir, despite choosing Optimum. I called your customer service for assistance, but despite having the same order and contact number, they claimed they couldn't assist me and abruptly ended the call. I tried multiple times, as did your employees, but we couldn't resolve the issue. Eventually, an employee from KFC in Optimum reached out to the Gaziemir KFC, and they advised canceling the erroneous order. I was told a refund would be issued, but I haven't received any messages, emails, or notifications about the refund. I would appreciate your assistance in resolving this matter.
On April 24, 2023, at 18:38:19, I ordered from KFC via the Yemek Sepeti app, with order number 50704579. My promotional order was not delivered. Despite at least five attempts to call Yemek Sepeti customer support, they informed me that they were unable to contact KFC in any manner. How is it possib...
At 7:56 p.m. on May 5, 2023, I placed an order with KFC, but it still hadn't been delivered after an hour. Even though I called their only number to reach them, 444-3-555, several times, I couldn't get through because the automated answering service only said "your order is ready." After being told ...
By using the KFC mobile app on my phone on June 5, 2023, I placed an order with the number KFCM1420022438. Nevertheless, despite the fact that the restaurant canceled my order, I have not yet been refunded for it. It has been impossible for me to get in touch with anyone from KFC, and none of my ema...
I placed an order on July 22, 2023, through the KFC app, and approximately 2 hours later, it was canceled, citing an address issue. They assured me that the refund would be processed within 15 days. However, months have passed, and my 250 TL has not been refunded. Each time I call customer service, ...
On December 21, 2024, I placed an order on KFC’s system, but it failed due to a technical error. I tried again, and it failed again. Despite both orders being unsuccessful, my credit card was charged twice—a total of ₺740. I immediately contacted KFC, and they told me the refund would be processed ...
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