On 06/05/2023, I placed an order from KFC's own website. It gave an error at the time of payment but withdrew the balance of 260 TL. This time the payment was received again, but my first order neither appeared in the system nor the fee was refunded. This time I explained my problem from the company's customer service number and they said we created a request. They said it will be reflected within 14 working days. After 20 days, I called again on 25/05/2023, it was said that we created a complaint, but neither my refund was reflected nor contacted by the company. Finally, I called again on 31/05/2023 and was told to wait on the phone for a while. I waited, just as the customer advisor was about to start talking, this time they hung up... I am so bored now. 260 TL may be a small amount for you, but it is a big amount for me. I use it for my children by increasing my food at work and I want what I deserve as soon as possible. Not a handout. I give a deadline until Monday 05/06/2023, otherwise I will apply to the Consumer Arbitration Committee on Tuesday. FYI. Correction-Addendum: 12/06/2023 STILL NOT RETURNING AND REFUNDING THE KFC COMPANY I MAKE A COMPLAINT WITH MANY CALLS STILL NO RESULT I AM ALSO APPLYING TO THE COURT
I placed an order on July 22, 2023, through the KFC app, and approximately 2 hours later, it was canceled, citing an address issue. They assured me that the refund would be processed within 15 days. However, months have passed, and my 250 TL has not been refunded. Each time I call customer service, ...
On February 8, 2023, at 11:43 pm, I made a payment of 109₺ through KFC's mobile application for an order that was later canceled at 12:30 am. It has now been 8 days since the cancellation, but I still haven't received a refund. I have talked to my bank, and they have confirmed that there is no charg...
I had a really bad time with KFC not too long ago. On December 21, I tried to use their website to place an order for 130 TL. Even though the charge was made on my card, the order didn't go through. When I called customer service to tell them about the problem, they said they would refund my money w...
On January 10, 2025, I placed an online order through KFC, which was immediately canceled with a message saying: “Due to a technical issue, your order could not be processed. Your payment will be refunded as soon as possible.” That was three months ago, and I still haven’t received my ₺740 refund. ...
I ordered from KFC restaurant on 25.04.2023 at 16:39. The products I received had nothing to do with the order I placed. As if kidding, they sent only bread for your hamburger. No fries. It has nothing to do with the menu I chose. Although I had problems every time, I ordered maybe this time there w...
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