Paytr

On April 4, 2026, I purchased a €40 Xbox gift card from Turgame through their mobile website while in Morocco, and the payment was processed via PayTR. Although the payment was completed successfully, my order was canceled without my request or approval. As a result, I neither received the gift card...

We submitted an additional merchant virtual POS application through PayTR. We are building a large-scale online ticketing platform similar to Bubilet and Biletinial, so it is critically important for us that the POS infrastructure be activated as soon as possible. Even though the company we applied...

I made two separate purchases through the Haydargame platform, and the payments were processed via the PayTR marketplace payment infrastructure. I requested refunds for both transactions on 11/11/2025, but nearly 20 days have passed and neither refund has been processed. The first transaction, order...

I made product sales to my customers through my own store using Paytr’s virtual POS system. However, after three years, Paytr suddenly closed my store without a valid reason and withheld ₺8,000 of my money instead of transferring it to my account. I had never experienced such an issue before and tru...

We are a health tourism company, and the prepayment for one of our patients from abroad was canceled. Despite sending an email, messaging within the platform, and calling by phone, the only response I received from Paytr was an email stating, “The payment has been canceled following our checks.” I h...

I purchased a service worth ₺21,250 through Turkpaneli.com using PayTR's "guaranteed" payment system, but the service was never delivered. What Turkpaneli.com is doing is falsely marking services as completed without actually providing them. This is nothing short of misleading. What's even more conc...

I have been telling Paytr the same things for 3 months but unfortunately, they are not understanding. In our last conversation, the customer representative said that another unit was dealing with the details to get by and at the end of the conversation she asked me to remove my complaint as if she h...

Hello, Paytr has closed our store and blocked our account without requesting any information or documents from us based on a complaint. We contacted the complainant and found out that the service did not reach them due to an email error. After providing the service, our customer withdrew their compl...

We decided to use Paytr to get virtual pos service. We have chosen a 15-day program for the transfer of payments to us. Paying Payables The balance that should normally be transferred to us on May 1st has not been transferred to our account yet and just as the 15-day payment promise has not been ful...

Integrating with Paytr is the last thing you'd want to do for payment systems. Wondering why? They don't directly open up their API to anyone, but you won't find this mentioned anywhere. They ask you to set up the system, provide a demo account (from completed code), and their documentation is utter...