I purchased the iRobot Roomba Combo j7+ at the end of November, but within just 15 days, it stopped charging and wouldn’t function at all. I followed all troubleshooting steps recommended by the official service center, but the problem persisted. To make matters worse, the customer service team was...
I purchased an iRobot Roomba smart vacuum and was satisfied with its performance for the first year. However, recently, it has developed a charging issue, making it unusable. The vacuum does not sit properly on the charging dock, causing inconsistent charging. Sometimes, it connects to the dock but...
I’ve been using my iRobot Roomba 693 for six years, and when the side brush wore out, I decided to pay extra for the original replacement instead of opting for a cheaper alternative. I ordered a 3-pack of official iRobot brushes, expecting high quality, but they broke after a single use! The bristl...
I sent my iRobot i8 robot vacuum to the authorized service center Byfix under warranty after it malfunctioned. The device was received by the service center on April 2, 2024. After an inspection, I was informed over the phone that the issue was due to a burned-out Wi-Fi card, allegedly caused by flu...
I purchased an iRobot Roomba i7, and since day one, it has been nothing but problems. The vacuum never returns to its dock, meaning if I leave home expecting it to clean, I always come back to find it stuck somewhere, unfinished. I sent it to service, and instead of actually fixing the issue, they b...