I am deeply frustrated with the unresolved issues with my iPhone 13 (Serial: MM4W5NH4Q3) after taking it to the Akasya Apple Store for a speaker problem. I was informed that a hardware replacement for the speaker was necessary, and my phone was kept at the Viaport Apple Store for four days. When I picked it up, the speaker issue remained. Despite several tests, calls, and attempts to verify, no sound comes from the speaker during calls.
To make matters worse, my phone now has scratches on the screen, the battery drains faster, and its health dropped from 90% to 88% after the software update. I request immediate assistance to resolve this issue, repair the damage caused, and restore my phone to its proper condition.
As an iPhone 14 Pro Max user, I’m extremely disappointed. My phone has a serious audio issue—during calls, the other person can’t hear me, and videos have distorted sound. I never dropped or damaged the phone, yet this issue suddenly appeared. I took my device to Apple Akasya’s service center, wher...
I purchased a brand-new iPhone 13 on 29/04/2024, but I’ve been facing a recurring issue with the speaker. During calls, the sound malfunctions, making it impossible to communicate effectively. I took the device to Apple service, where their team acknowledged the problem, yet no resolution has been o...
On January 26, 2025, I purchased an iPhone 13 from the Apple sales area inside Meydan AVM. I experienced issues during FaceTime video calls, such as image distortion and the other party not being able to hear me. A week later, I went to the Apple authorized service center in Akasya AVM. They tested ...
About a month after they upgraded my iPhone 13, I started experiencing intermittent hearing issues when I was talking on speakerphone. This problem has persisted since the day I got the phone and reoccurs during calls. I took it to warranty service twice before receiving assistance. After the first ...
For over a year, my iPhone 13 Pro has had a persistent issue: whenever I’m on a call using the speaker, the other person can’t hear me clearly because my voice keeps cutting out. I’ve contacted Apple Support multiple times and even visited the store twice to resolve this problem. Despite these effor...
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