I bought an Ininal Card, and everything worked fine on the first day. But for the past week, I haven’t been able to use it at all. I have money in the account, yet I can’t make any purchases or complete any transactions. This is incredibly frustrating, especially because I urgently need to use the card—and now I'm facing penalties because I couldn’t make a critical payment on time.
I’ve tried everything: contacted support, explored every setting in the app, and followed all the steps, but nothing has changed. When I call, no one answers. All I get is the same empty message: “We’re working on it and will reopen your account as soon as possible.”
Ininal, this is unacceptable. I need immediate access to my funds. Stop giving robotic replies and solve the problem now. People rely on your service for essential payments—you can’t just shut down access without a clear reason or resolution.
I have money loaded on my Ininal card, but I can’t use it at all. I can’t make purchases, I can’t withdraw my funds, and no transactions are going through. It’s like my money is frozen. This isn’t a small inconvenience—it’s a serious issue, and I need access to my funds urgently. I’ve contacted cus...
I deposited a small amount into my Ininal account as a test, but the money hasn’t shown up. This is my first time using the card, and I’m honestly shocked. I’m really uncomfortable with the situation, and I’m sure I’m not the only one who might have experienced this. Please help resolve this issue a...
I can’t access or use the funds in my Ininal card, and I’m also unable to withdraw any money from ATMs. On top of that, I’ve recently seen reports in the news stating that Ininal A.Ş. is under investigation and that accounts have been frozen due to legal issues. If this is true, it’s completely una...
After entering the wrong PIN for my Ininal card more than three times, my card was blocked. I contacted customer service, and they directed me to the mobile app, but I kept encountering errors that prevented me from proceeding. I reached out to customer service again, explaining the problem, but the...
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