Ininal Ignores Support Emails and Locks Customer Account Balance

While using my physical İninal card in March of last year, my account was closed, and it has not been reopened since. When my account closed, it held a balance of $19, and I have no way to retrieve this money.

I request that my account be reopened, even temporarily, or that a solution be provided so I can withdraw the $19 remaining on my card ending in 6076. I attempted to reach support via email and phone, and I tried again recently, but my emails go unanswered. When I call, automated messages say they are closed, offering no resolution to my issue.

I demand urgent assistance to resolve this hardship and refund my remaining $19 balance immediately.