I moved some money to my Ininal account from another account, and now I'm getting a "user not active" error. I'm really frustrated because my problem still hasn't been fixed, and I really need the restriction on my account removed so I can get to my money as soon as possible. Can you please address this issue as soon as possible?
For several days now, I haven’t been able to access my Ininal account. Today, I tried logging in again to check if the issue was resolved, but I received an error message that says “User not active.” I have no idea why this is happening or what caused my account to be deactivated in the first place....
I have money loaded on my Ininal card, but I can’t use it at all. I can’t make purchases, I can’t withdraw my funds, and no transactions are going through. It’s like my money is frozen. This isn’t a small inconvenience—it’s a serious issue, and I need access to my funds urgently. I’ve contacted cus...
I signed up for Ininal using my Egyptian passport and Egyptian phone number on my laptop. However, when I tried to log in from my phone, it said "user not active." I need a solution urgently because I need to deposit money into my account, and I don’t understand why I can’t sign in. Please resolve t...
I bought an Ininal Card, and everything worked fine on the first day. But for the past week, I haven’t been able to use it at all. I have money in the account, yet I can’t make any purchases or complete any transactions. This is incredibly frustrating, especially because I urgently need to use the c...
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