Ininal Card "user not active" Error
I moved some money to my Ininal account from another account, and now I'm getting a "user not active" error. I'm really frustrated because my problem still hasn't been fixed, and I really need the restriction on my account removed so I can get to my money as soon as possible. Can you please address this issue as soon as possible?
Dear User, First of all, thank you for taking the time to share your opinions with us. In order to turn your notification into satisfaction, we will conduct the necessary investigations on the matter and provide you with detailed information as soon as possible as the Complaint Management Team. Best regards, ininal Support Team.
The necessary investigations regarding our customer's message have been completed, and detailed information about the result has been provided to our customer. Dear Customer, You can convey all your complaints, suggestions, and requests regarding our products and services to our Call Center. Best regards, ininal Support Team.
You said that the process would be completed after some time when I called, but I still cannot access my account. Despite repeatedly stating the urgency of the situation, I still cannot access my account. All my savings are in that account. Please reopen my account as soon as possible!






