4
Resolved

Ininal Locked Me Out of My Account with "User Not Active" Error

October 2, 2024 1:01 PM304
Diary's Thank You Message
Thanks

Hello, I have an issue. I keep getting the "user not active" error on Ininal. I use my card every month and regularly top it up. Now, I can't access my account. I already emailed [email protected] about the problem, but after 24 hours, I still haven't received a message or any confirmation that they’ve seen my complaint. Can you help me with this issue, please?

Diary
October 3, 2024 2:56 PM

Hello,  This is a follow-up on my issue. After emailing them at [email protected], they resolved it within 48 hours, so thank you.

Diary
October 3, 2024 2:57 PM

Thanks

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