Right now, I’m unable to use several features on my Ininal account. Every time I try to make a transaction or access certain options, I get the same error: “Something went wrong.” It keeps happening, and I have no idea what’s causing it.
My account is very basic—I opened it but haven’t fully verified it yet. I need to know whether I can still use it for online shopping in this unverified state. None of this information is clearly provided in the app or on the website, and I’ve been left completely in the dark.
Ininal, please clarify what features are available for unverified accounts and explain why these errors keep occurring. I need proper support and guidance. This shouldn’t be so complicated. Fix the issue and provide clear, accurate info to your users.
For several days now, I haven’t been able to access my Ininal account. Today, I tried logging in again to check if the issue was resolved, but I received an error message that says “User not active.” I have no idea why this is happening or what caused my account to be deactivated in the first place....
I bought an Ininal Card, and everything worked fine on the first day. But for the past week, I haven’t been able to use it at all. I have money in the account, yet I can’t make any purchases or complete any transactions. This is incredibly frustrating, especially because I urgently need to use the c...
I have money loaded on my Ininal card, but I can’t use it at all. I can’t make purchases, I can’t withdraw my funds, and no transactions are going through. It’s like my money is frozen. This isn’t a small inconvenience—it’s a serious issue, and I need access to my funds urgently. I’ve contacted cus...
After entering the wrong PIN for my Ininal card more than three times, my card was blocked. I contacted customer service, and they directed me to the mobile app, but I kept encountering errors that prevented me from proceeding. I reached out to customer service again, explaining the problem, but the...
On March 14, Friday, I transferred money to my Ininal account, and while the amount was deducted from my bank account, it never showed up in my Ininal balance. I initially held off, assuming it would be automatically credited back to my bank account, but that never occurred either. I contacted suppo...
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