ininal Card Service and Support Inadequacy
You have stopped providing services under Law No. 6493, and this situation is becoming a real problem for me because I still have money in my account, and I need it. I can neither withdraw it nor use it for purchases. I have to resolve this by Friday; otherwise, forgive me, but my entire plan will be ruined because of this. I was using Papara before, but I switched to your service to avoid the identity verification process, yet your service turned out to be even worse. So please help us. You said it would be fixed "as soon as possible," but it has been days. I have around ₺1,000-₺2,000 in my account, and I know other users are also struggling, some with ₺5,000-₺10,000 stuck. Please assist us and speed up the process. Thank you for your understanding. I hope things get sorted out soon, but please reopen the İninal Card service.
Dear User, Information has been provided via the email address registered with Şikayetvar. You can convey all your complaints, suggestions, and requests regarding our products and services to our Call Center. Best regards. Ininal Support Team.
Sir/Madam, even if I call this number, you will tell me the same things again, and I have experienced this many times.
As I just said, even if I write, I will get the same answers again.
Hello, good luck. It's been a week or maybe less since I posted a complaint hoping they might help, but it got even worse. I can't log into my account, I can't change my password, and I can't access anything anymore. If you're going to work on this nonsense, work properly, not in a way that puts everyone in a difficult situation.
Are you kidding me? I don't understand you. Where is the money now, brother? Where is the money? You're driving me crazy. At least you could have written a proper sentence. Have you also closed my account?
