You have stopped providing services under Law No. 6493, and this situation is becoming a real problem for me because I still have money in my account, and I need it. I can neither withdraw it nor use it for purchases. I have to resolve this by Friday; otherwise, forgive me, but my entire plan will be ruined because of this. I was using Papara before, but I switched to your service to avoid the identity verification process, yet your service turned out to be even worse. So please help us. You said it would be fixed "as soon as possible," but it has been days. I have around ₺1,000-₺2,000 in my account, and I know other users are also struggling, some with ₺5,000-₺10,000 stuck. Please assist us and speed up the process. Thank you for your understanding. I hope things get sorted out soon, but please reopen the İninal Card service.
For about 3–4 months, my Papara account and my Papara Black Card have been completely inaccessible. My ₺1020 has been blocked in my account under the excuse of “review,” and I am unable to make any transactions. I contacted customer service multiple times both by email and phone, but I either receiv...
Since March 17, 2025, my ininal card has been deactivated without any explanation. There is a balance of ₺15,830 on the card, and I have no way of accessing this money. Despite calling customer service multiple times, I have not received a clear answer, and my issue remains unresolved. This amount i...
I can’t access or use the funds in my Ininal card, and I’m also unable to withdraw any money from ATMs. On top of that, I’ve recently seen reports in the news stating that Ininal A.Ş. is under investigation and that accounts have been frozen due to legal issues. If this is true, it’s completely una...
On June 3, 2025, my Papara account was placed under review, and as of 7:55 PM on August 4, 2025, it was permanently closed without any explanation. Throughout this process, I received only a single email notifying me of the account closure, with no details provided regarding the reason. I contacted ...
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