I ordered medication from the iHerb application in May. The package arrived in Turkey in June, but unfortunately, I was unable to receive the medication because the cargo company failed to contact me, leading to the product being returned to iHerb. It has now been over one month since the product was returned, and I still have not received my refund.
This situation is causing me significant financial distress and frustration. I have already contacted my bank to inquire about the refund, and they confirmed that no such transaction has been processed on their end. The lack of communication from the cargo company and the subsequent failure of iHerb to process my refund in a timely manner is unacceptable. I am out of pocket for the cost of the medication, and the prolonged delay is extremely concerning. I urgently request that iHerb resolve this issue and process my full refund immediately. If this problem is not resolved promptly, I will be forced to pursue legal action.
I placed an order with iHerb.com in May, specifically Order Shipped #961266814. The tracking information indicates that the delivery was made, yet I have received no package, no notification, and no communication whatsoever. When I try to check the website for more information, I can't find any deta...
On July 7, 2023, I placed an order from iHerb.com, order number 2967414804, for products prescribed by my doctor. The total cost was paid at the time of purchase. It has now been over a month and a half, and I have yet to receive my order. This delay has caused serious problems for my health, as I u...
On April 6, I ordered three cosmetic products from the iHerb.com application. Unfortunately, my products were not delivered to me and were instead returned to iHerb because they were categorized as cosmetic items, which presumably caused an import issue. The major problem is that despite the product...
I purchased a supplement for my son from iHerb.com. I diligently tracked the shipping status, even following up on the prescription requirement. However, when the order stopped progressing, iHerb unilaterally canceled my products. I was informed that a refund would be processed on June 18, 2023, but...
I ordered d-Mannose 3 oz (85g) from iHerb.com. My cousin requires this medication lifelong. However, it seems the order was canceled because a report needed to be submitted to the site, which I was unaware of. The most pressing issue now is that I have not yet received a refund for the canceled orde...
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