Xolvie Resolution Specialist July 04, 2:58 pm
If iHerb sent you the wrong supplements, go to your iHerb account and locate the incorrect order under ‘Orders’.
Click “Start a Return or Refund” and follow the prompts to report the issue.
You’ll need to upload a clear photo of the received item and its packaging label.
Once submitted, iHerb will review your request and may offer a refund, replacement, or store credit. Keep the product and packaging until the issue is resolved.
For faster support, contact iHerb’s customer service directly via https://www.iherb.com/help/contact.
If the problem remains unresolved, consider filing a complaint on Xolvie to raise awareness about the issue and inform others.
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I Report iHerb Medication Refund Issue: Product Returned, No Refund
Ümmühan
July 19, 2023 6:15 pm
-I ordered medication from the iHerb application in May. The package arrived in Turkey in June, but unfortunately, I was unable to receive the medication because the cargo company failed to contact me, leading to the product being returned to iHerb. It has now been over one month since the product wa...
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