On July 7, 2023, I placed an order from iHerb.com, order number 2967414804, for products prescribed by my doctor. The total cost was paid at the time of purchase. It has now been over a month and a half, and I have yet to receive my order. This delay has caused serious problems for my health, as I urgently needed these products for my treatment.
Previously, I had successfully received an order from iHerb.com within 20 days, but this time, there has been no delivery and no notification about the reason for the delay. I have tried to find contact information but could not reach any support or customer service representative.
This situation has not only affected my health but also caused financial and emotional stress. I kindly request that my order be delivered immediately or my payment be refunded without further delay. I also request an apology for the inconvenience caused and better communication from your side in the future.
I placed an order with iHerb.com in May, specifically Order Shipped #961266814. The tracking information indicates that the delivery was made, yet I have received no package, no notification, and no communication whatsoever. When I try to check the website for more information, I can't find any deta...
On October 23, 2023, I purchased a Body Bio PC supplement from iHerb.com. Shortly after placing the order, the system cancelled my purchase. In the cancellation notification, it was clearly stated that “You will not be charged for cancelled orders. We only process payments once orders are shipped. A...
I ordered medication from the iHerb application in May. The package arrived in Turkey in June, but unfortunately, I was unable to receive the medication because the cargo company failed to contact me, leading to the product being returned to iHerb. It has now been over one month since the product wa...
On April 6, I ordered three cosmetic products from the iHerb.com application. Unfortunately, my products were not delivered to me and were instead returned to iHerb because they were categorized as cosmetic items, which presumably caused an import issue. The major problem is that despite the product...
I purchased a supplement for my son from iHerb.com. I diligently tracked the shipping status, even following up on the prescription requirement. However, when the order stopped progressing, iHerb unilaterally canceled my products. I was informed that a refund would be processed on June 18, 2023, but...
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