I ordered d-Mannose 3 oz (85g) from iHerb.com. My cousin requires this medication lifelong. However, it seems the order was canceled because a report needed to be submitted to the site, which I was unaware of. The most pressing issue now is that I have not yet received a refund for the canceled order.
This situation is causing significant distress, as my cousin relies on this medication, and the lack of clarity regarding the order requirements has directly led to this problem. I am financially impacted by the unreturned funds, and the delay in receiving the necessary product is medically concerning. While a refund is due, receiving the medication would be preferable given its importance. I urgently request iHerb to either process the refund immediately for the canceled d-Mannose order or, ideally, re-process the order and ensure the medication is shipped.
On July 7, 2023, I placed an order from iHerb.com, order number 2967414804, for products prescribed by my doctor. The total cost was paid at the time of purchase. It has now been over a month and a half, and I have yet to receive my order. This delay has caused serious problems for my health, as I u...
I ordered medication from the iHerb application in May. The package arrived in Turkey in June, but unfortunately, I was unable to receive the medication because the cargo company failed to contact me, leading to the product being returned to iHerb. It has now been over one month since the product wa...
On April 6, I ordered three cosmetic products from the iHerb.com application. Unfortunately, my products were not delivered to me and were instead returned to iHerb because they were categorized as cosmetic items, which presumably caused an import issue. The major problem is that despite the product...
I purchased a supplement for my son from iHerb.com. I diligently tracked the shipping status, even following up on the prescription requirement. However, when the order stopped progressing, iHerb unilaterally canceled my products. I was informed that a refund would be processed on June 18, 2023, but...
I placed an order with iHerb.com in May, specifically Order Shipped #961266814. The tracking information indicates that the delivery was made, yet I have received no package, no notification, and no communication whatsoever. When I try to check the website for more information, I can't find any deta...
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