Is iData reliable for booking visa appointments and getting timely application updates?

iData, the official visa application partner, is widely used for booking appointments and submitting documents.

However, many users report long delays and poor communication. For example, some applicants have waited over 10 months for a German visa appointment with no updates, and others have faced system errors on appointment days.

The waiting list process is criticized for its lack of transparency. Even after paying the required fees, users often receive no updates.

Complaints suggest intermediaries may use bots to grab slots, making it hard for individuals to find available appointments.

While iData does not decide visa outcomes, its role in managing appointments and document intake is crucial.

Yet, poor customer service—such as unanswered emails and unreachable support—raises concerns.

Based on reviews on Xolvie, applicants should be prepared for delays and limited communication.