Hummel's Missing Shipment & Unresponsive Customer Service


Hello, the shopping I made through Hummel's website on 23.11.2023 has been waiting at the distribution center of the Kargomsende company for approximately 4-5 days. Today is 01.12.2023, and it still appears to be in the distribution center and has not been dispatched. Hoping for a quick delivery, I chose the delivery address as Hummel Gebze Center AVM store. The funny part is that the stock of the products I purchased is already in the delivery store. Despite this, I strongly condemn Hummel for keeping me waiting for more than a week. Despite writing to the contact form twice, they didn't even bother to respond. It has definitely become a company that I will not shop with again in my eyes.

On 10.05.2023, I bought a pair of shoes through the Beymen store's website, taking advantage of a discount defined for me during the day. Although the product was in stock and should normally be sent in 4 working days, it was not sent although it was 9 working days. When I called customer service an...

I'm really unhappy that I haven't received the product I bought on May 24th, 2023, and it's taking longer than expected. I've been waiting for a solution despite many promises and calls, but I still haven't gotten any help. I'm really frustrated and disappointed with how unprofessional the Karcher o...

I am extremely disappointed with Sürat Kargo. I’m still waiting for my package that was sent from Istanbul on 12.12.2024. It hasn’t arrived yet, and today is 18.12.2024. As of December 14, 2024, the tracking system indicates that it is stuck at the Diyarbakır transfer centre with no updates. I’ve re...
I placed my order number 9b1507172190 on 5.11.2024. I received a message saying that the bookcase in my order was shipped on 05.12.2024. However, it didn't even tell which cargo it was, and I couldn't access the cargo information either on the website or through the application. The tracking link th...
Comments