I purchased a product from Beymen online on January 3, 2025. The product still shows as being in the delivery phase, with no updates or progress made since then. Despite contacting the call center multiple times, I keep receiving the same generic feedback and cannot make any progress. Each time, I am told that the issue will be escalated, but no one follows up or provides a clear solution. It is disappointing to encounter such unprofessional handling on a site of this caliber. Considering the reputation of Beymen, I expected a smoother and more reliable shopping experience. This delay has not only caused inconvenience but also raised doubts about the company's ability to handle online orders efficiently. We chose to shop here because it was a trusted platform, but this experience has caused significant inconvenience and disappointment.
I'm writing to say that I'm not happy with the services Beymen has given me. I used the code bey-20230411-5861380 to place an order on their website four days ago, but it still hasn't been processed. Also, I asked for a refund on another sale (bey-20230401-5814388) a week ago, and I'm still waiting ...
I placed an order (No: 20250317-10204329) which was delivered on March 17, 2025, but after more than a month, I still haven’t received the invoice. I’ve contacted Beymen’s customer support four times, and each time I was told the issue had been forwarded to the relevant department. Yet, no action ha...
On 10.05.2023, I bought a pair of shoes through the Beymen store's website, taking advantage of a discount defined for me during the day. Although the product was in stock and should normally be sent in 4 working days, it was not sent although it was 9 working days. When I called customer service an...
My shoes from Beymen.com have not arrived after 20 days. Customer service called to inform me that the cargo was in the warehouse and that they would contact me as soon as possible. However, no date is given. It is not included in an incoming shipment. My product should be canceled. They do not canc...
I placed an online order with Oysho on January 18, 2025, but it has not been delivered to me, and my package appears to be lost. Despite informing Oysho’s WhatsApp support team about the situation over the past five days, I have received neither a response nor a refund. They keep delaying the matter...
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