HSBC Closed My Credit Card Without Warning After 12 Years of Use Despite No Debt
I had a credit card with HSBC bank, which I had been using for a long time (12 years) without any issues. However, on 20.08.2024, my card was suddenly closed for use, even though I had no outstanding debt. When I inquired, they told me that they had disabled my card due to a decision they made on their own. Can such a situation really happen? Does this align with your corporate identity? I mean, look at the situation with such a large international bank. Can this really happen? I was genuinely satisfied with your credit card and was actively using it. Please make my credit card available again.
Hello, In response to the message our customer sent to your website, they have been informed via email. Best regards, HSBC BANK A.Ş. *** Dear Mr./Ms. B., Our response to your message has been sent to your email address. You can send all your satisfaction, suggestions, feedback, or complaints to us via the Contact Form | Contact Us | HSBC on our website or through Telephone Banking. Best regards, HSBC BANK A.Ş.
