I had a credit card with HSBC bank, which I had been using for a long time (12 years) without any issues. However, on 20.08.2024, my card was suddenly closed for use, even though I had no outstanding debt. When I inquired, they told me that they had disabled my card due to a decision they made on their own. Can such a situation really happen? Does this align with your corporate identity? I mean, look at the situation with such a large international bank. Can this really happen? I was genuinely satisfied with your credit card and was actively using it. Please make my credit card available again.
I received a message from HSBC stating that my credit card will be closed, even though I have been using it regularly and making payments on time. I do not understand why my card is being canceled and would like a clear explanation. How is it acceptable to close a card without the user’s consent or...
I've been a loyal HSBC customer for 15 years, consistently using my credit card ending with 9583 without issues. Despite the absence of an HSBC branch in Diyarbakır, I've always received satisfactory service and made all my payments on time. Shockingly, on 13 February 2025, HSBC suddenly closed my c...
On October 1, 2025, I received an SMS from HSBC stating that my credit card will be deactivated on December 15, 2025, and that all my accumulated reward points will be deleted. I’ve been using my HSBC Advantage credit card for years and do not want it to be canceled this way. Additionally, I was re...
My HSBC credit card was canceled even though there was no serious issue. The explanation given for the cancellation was not satisfactory. I was not notified in advance, and I only found out when I tried to make a transaction and it was declined. This sudden cancellation caused inconvenience in both ...
On September 22, 2025, I received an SMS from HSBC Bank stating that my credit card will be deactivated as of December 1, 2025, and that all my accumulated reward points will be deleted. However, I currently use my card actively, and I still have ongoing installment payments. I also confirm that I ...
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