My HP Victus gaming laptop has suffered from both performance and charging issues. Despite HP's 6-month replacement and return window, I've been unable to use it, and they've only performed component replacements. It's extremely frustrating that my gaming laptop, despite having top-tier specs like a 1TB SSD, 13th Gen i7 processor, and more, is practically unusable for gaming. Furthermore, the quality of customer service is abysmal, with no genuine assistance provided to customers. It's disappointing that a high-end gaming laptop underperforms, and the company's inability to honor its own return policy adds to my displeasure. I'm left with a gaming laptop that falls short of its potential and an unsatisfactory customer service experience.
Hello, I purchased the HP Victus 15 laptop, and within two weeks, I encountered a battery problem. I sent the device for replacement, which took around a month of back and forth. Finally, the replacement arrived, but it came with a faulty keyboard as the first issue. Additionally, it has a screen sh...
I purchased an HP Victus 16 gaming laptop in December 2023, and at the beginning of 2025, it started experiencing a screen blackout issue. While playing games, the screen goes black and stays that way for a while; when it eventually comes back, if I don’t close the game, the same issue keeps repeati...
I want to share my experience with my HP Victus 16-r0028nt (7P6L2EA) laptop, which I have had for just a year. Even though it's quite new, it won't charge while it's powered on, which restricts its usability to when it's switched off. This problem has significantly hindered my ability to utilise the...
I purchased an HP Victus 16, hoping it would deliver a smooth gaming experience, but my journey has been quite frustrating. While I'm in the midst of playing, the screen unexpectedly goes black as if it has disappeared, and the laptop either freezes or shuts down without any warning. This isn’t just...
This is taking me down! feeling really upset with the HP Victus laptop's bad quality and customer service. I had problems with my laptop for 3 months, and they gave me a new one. But the new one was also broken, what is this? Is all your stuff crumbling??? The table wobbles when I put a glass of wa...
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