Hello, I purchased the HP Victus 15 laptop, and within two weeks, I encountered a battery problem. I sent the device for replacement, which took around a month of back and forth. Finally, the replacement arrived, but it came with a faulty keyboard as the first issue. Additionally, it has a screen shaking problem (2nd issue), low FPS in games like LoL (3rd issue, acknowledged by technical support as a potential fault), and an unusually fast-draining battery (4th issue). To add to the frustration, the warranty on the replacement had already started before I received it (5th issue). I'm currently upset and fed up. While I don't want a refund, I've grown weary of replacement. I've lost two months due to their mistakes, and as I prepare for university, I expect compensation and an apology.
My HP Victus gaming laptop has suffered from both performance and charging issues. Despite HP's 6-month replacement and return window, I've been unable to use it, and they've only performed component replacements. It's extremely frustrating that my gaming laptop, despite having top-tier specs like a...
I purchased an HP Victus 16 gaming laptop in December 2023, and at the beginning of 2025, it started experiencing a screen blackout issue. While playing games, the screen goes black and stays that way for a while; when it eventually comes back, if I don’t close the game, the same issue keeps repeati...
Last November, I bought an HP Victus 15-fa1042nt Intel i5-13500h 16GB RAM 512GB SSD 6GB RTX4050 15.6 laptop from Teknosa. I noticed an issue with the hinge of the laptop and contacted HP to confirm it. HP confirmed the issue and asked me to send the laptop in. They quickly created a shipping code th...
I received the HP Victus Gaming 16 Laptop, which I purchased from Amazon, on July 17. I learned that there was a problem with the keyboard of the product and I called customer services. We tried to solve the problem for about 2-3 hours. We updated the driver and did a keyboard test. We could not sol...
I purchased an HP Victus 16, hoping it would deliver a smooth gaming experience, but my journey has been quite frustrating. While I'm in the midst of playing, the screen unexpectedly goes black as if it has disappeared, and the laptop either freezes or shuts down without any warning. This isn’t just...
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