My mom was looking for an authorized Ariston service and she found a Google ad. She called the phone number that was given in the advertisement, 0542********81. The person on the phone said they were from Ariston Service and sent a technician to the address. The technicians took the washing machine but didn't give us a receipt.
Even though we've called them multiple times, they keep saying that they'll return the machine tomorrow, but it's been 2 to 3 days already. I searched on Google but couldn't find any company with that name. However, I did come across an ad registered under the name M***** A** C****. The people pretending to be Ariston Service still haven't given our washing machine back.
We think this might be a fraud situation.
This service is definitely not an authorized service center. They deceive people using the Arçelik brand. They are unprofessional. I will file complaints everywhere necessary. They charged me ₺9400 for a service that should have cost ₺1800, leaving me dissatisfied. They scratched the door of my wash...
I recently purchased a Samsung washing machine, but it arrived defective. They repeatedly sent technicians for checks and documentation, and we requested a replacement. They agreed, but here's the catch: They claimed they didn't have the same model in stock and recommended another. We reluctantly ag...
We recently bought an Arçelik brand washing machine for my mother, but it started malfunctioning in different areas. We've lost count of how many times the service team has come to our home. The problem is visible in the video I shared. How normal can it be for a brand-new product to have multiple i...
I possess an Arçelik washing machine, and I've been having the same problem for two months. As you can see, I have put the machine to rapid mode. I started with 38 minutes, 40 degrees, and 1000 revolutions per minute. And it started functioning. As it transfers to the spin cycle, it remains stuck at...
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