The authorized Ariston service has made five attempts to repair my malfunctioning fridge. They claimed the motor was faulty and replaced it, but the issue persisted. Subsequently, they stated the mainboard was the culprit and swapped it out, yet it proved unsuccessful. Next, they pointed to the power socket as a potential cause. On the next visit, they asserted everything was fine with the socket. I've paid over 5000 ₺ for these repairs, and groceries worth 1000 ₺ have gone bad. The problem persists, and my attempts to contact the company have been fruitless.
I am demanding a different technician for the repair, as the current technician's technical knowledge is no better than that of a corner store grocer named Mehmet. In response, I was informed that there is no other responsible person for this region. I urgently expect Ariston to reconsider this unsatisfactory situation and resolve the problem promptly.
On November 15, 2024, my Ariston refrigerator broke down, and an authorized service team visited. They claimed the issue required a motor replacement and a reset of the control board. They charged me ₺16,500 in cash, promising to complete the repair by November 18. However, as of today, the repair ...
I purchased an Arçelik refrigerator in 2019, and before reaching its fifth year, it started leaking water from the corners (bottom freezer model). Shortly after, the upper section stopped cooling. While I was away, the freezer completely defrosted, ruining all my food. I called Arçelik service, and...
I bought a 720-liter refrigerator from Arçelik for ₺4,500 four years ago, but it just stopped working. The topmost section of the refrigerator stopped cooling, causing all of my products to deteriorate. I phoned for service 25 days ago, and they changed a part. However, the problem persisted, and my...
The problems I’ve been experiencing with my Arçelik refrigerator seem never-ending. I’ve called for service 15-20 times. There was rust and paint peeling on the inox doors, so we requested a door replacement under warranty. After the replacement, the doors stopped vacuum sealing properly. Normally, ...
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