Arçelik 570475 EB Refrigerator Issue – Still No Fix After Weeks
"You said you would come and change the motor between 09.08.2025 17:00-21:00. Now at 17:00 the service calls me and says, 'Sir, we didn’t inform you, your refrigerator needs to be turned off, we’ll come another time.' How can there be such negligence? What kind of business are you running, what kind of corporate company are you? You can’t keep customers waiting with such excuses as 'we forgot' or 'this happened.' I wanted my device to be replaced, you said part replacement, I agreed, and even for that you ruined my weekend. By saying 'today, tomorrow' you are causing constant tension and problems. Don’t you have a proper customer representative to take care of this?"
I purchased the Arçelik 570475 EB refrigerator approximately 1.5 years ago.... For the past 2 to 3 months, the lower compartment of the refrigerator has