I canceled my Hotels.com reservation number 72069622182132 for White City Beach Hotel on January 1, 2026. Although the total reservation amount was approximately $838 USD, this amount has not been refunded to my credit card.
After canceling the reservation, I did not receive any information about the refund process, and I am unable to find any proper point of contact at Hotels.com. I cannot get a clear response through email or call support channels, which has left me in a difficult situation.
I demand that the $838 USD paid for this reservation—which I properly canceled—be refunded to my credit card immediately and in full, without any deductions.
I made a hotel reservation through Hotels.com under booking number 72063047416589. I later canceled the reservation within the allowed timeframe, expecting the refund to be processed promptly. However, several days have passed and I still haven’t received my money back. I attempted to contact the h...
I canceled my reservation made through Hotels.com under booking number 72064801057136, but I’ve been completely unable to reach customer support to get clarity on my refund status. There is no working customer service phone number, no support center, and no clear contact method listed anywhere. This...
On November 23, I made a credit card reservation through Hotels.com for Thalassa Apart Hotel for the dates December 6–7, 2025, with a total amount of approximately $312 USD. I canceled this reservation on the same day it was made. Despite the time that has passed, the amount I paid has not been ref...
I canceled my reservation (confirmation number 72972037177680) through Hotels.com and received confirmation of the cancellation. However, the refund has yet to be credited to my account. This delay is unacceptable, and to make matters worse, I cannot get through to customer service. Their call cente...
I made a reservation through Hotels.com for a stay, but due to unforeseen circumstances, I had to cancel it. My reservation number is 72063406055303. Despite multiple attempts, I haven’t been able to reach a single representative through customer service. There’s no phone number that leads to an act...
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