On November 23, I made a credit card reservation through Hotels.com for Thalassa Apart Hotel for the dates December 6–7, 2025, with a total amount of approximately $312 USD. I canceled this reservation on the same day it was made.
Despite the time that has passed, the amount I paid has not been refunded to my credit card. When I contacted Hotels.com customer service, I was told that they were waiting for a response from the hotel, but even after this communication and waiting period, no result was provided, and no refund has been issued to me.
I am requesting that the $312 USD paid for this canceled reservation be refunded to my credit card immediately, without any further delay.
I canceled my Hotels.com reservation number 72069622182132 for White City Beach Hotel on January 1, 2026. Although the total reservation amount was approximately $838 USD, this amount has not been refunded to my credit card. After canceling the reservation, I did not receive any information about t...
I made a reservation through Hotels.com for an upcoming vacation, but I later had to cancel the booking. During the cancellation process, I was clearly informed that I would receive a full refund of the amount I had paid. However, despite the cancellation being accepted and confirmed, the refund has...
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I made a hotel reservation through Hotels.com under booking number 72063047416589. I later canceled the reservation within the allowed timeframe, expecting the refund to be processed promptly. However, several days have passed and I still haven’t received my money back. I attempted to contact the h...
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