I made a hotel reservation through Hotels.com under booking number 72063047416589. I later canceled the reservation within the allowed timeframe, expecting the refund to be processed promptly. However, several days have passed and I still haven’t received my money back.
I attempted to contact the hotel directly to follow up, but the phone numbers and email addresses provided by Hotels.com are completely unresponsive—emails bounce back and phone calls don’t go through. It’s as if the hotel doesn’t even exist or doesn’t want to be found.
This is incredibly frustrating. I did everything by the book: I canceled properly, on time, and through the official platform. Yet my refund is nowhere to be seen, and I’m left with no support from Hotels.com.
I demand immediate action from Hotels.com to issue my refund and investigate why their listed contact information leads nowhere. This lack of accountability is unacceptable. I expect my ₺ to be returned without further delay.
I canceled my reservation made through Hotels.com under booking number 72064801057136, but I’ve been completely unable to reach customer support to get clarity on my refund status. There is no working customer service phone number, no support center, and no clear contact method listed anywhere. This...
I canceled my hotel reservation on Hotels.com a long time ago, but I still haven’t received my refund. What’s even more frustrating is the complete lack of customer service. There’s no phone number to call, no live chat, and no proper way to follow up. I never received a confirmation email regarding...
I made a reservation through Hotels.com for a stay, but due to unforeseen circumstances, I had to cancel it. My reservation number is 72063406055303. Despite multiple attempts, I haven’t been able to reach a single representative through customer service. There’s no phone number that leads to an act...
I canceled my reservation (confirmation number 72972037177680) through Hotels.com and received confirmation of the cancellation. However, the refund has yet to be credited to my account. This delay is unacceptable, and to make matters worse, I cannot get through to customer service. Their call cente...
I booked a hotel through Hotels.com and paid in full. On the day of my stay, I contacted them at 12:00 PM to inform them that I wouldn’t be able to check in and requested a cancellation. The Hotels.com team assured me they would speak with the hotel management and get back to me. I even asked them h...
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