Hello, I’m currently unable to log into my Hiyoo account, and I’m extremely frustrated with the lack of communication regarding the issue. I need to understand whether my device has been permanently banned or if this is just a 24-hour suspension. At the moment, I cannot access the app at all, and I haven’t received any warning, explanation, or timeframe for resolution.
I’m left completely in the dark—is this a personal ban or a system-wide issue affecting others too? I didn’t receive any notification, and there’s no information available on the platform. I need clear answers: Why can’t I access the app? How long will this last? What triggered it?
Hiyoo must provide better transparency and support when users are locked out. I request immediate clarification and assistance regarding my login issue. If this was a mistake or technical error, please lift the restriction promptly and restore access to my account. Ignoring users without explanation is unacceptable.
My Hiyoo account has been unfairly banned due to an accusation I believe is completely baseless. I cannot access my account anymore, and I was even kicked out of a room without any clear explanation. This has left me incredibly frustrated and confused, especially since I’ve done nothing to violate t...
For the past 4–5 hours, I haven’t been able to log into the Hiyoo app on my Android phone. I tried every login option, restarted my phone, and even deleted and reinstalled the app, but the issue persists. Every time I try to log in, I receive an “error” message and can’t access my account. Since I ...
For the past 10 days, I’ve been unable to use my Hiyoo account (User ID: 17411645) due to a message that says, “Your device has been temporarily restricted.” I log in using my Google account, and I’ve already deleted and reinstalled the app, but the issue still persists. When I contacted Hiyoo cust...
On November 1, 2024, at exactly 13:31, I made a coin purchase through the Hiyoo app. The listed amount was ₺340, but I even sent ₺370 to be safe. The payment was made under the name S** B** and my user ID on the app is TR44444455. Despite completing the transfer correctly and even paying more than r...
I am a Chatspin user with an active membership, and recently I have been facing the same problem repeatedly: I keep getting blocked by another user. Even after waiting a full day and trying again, I still cannot access the platform properly. This is not the first time I have experienced such an issu...
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