On April 29, 2025, a transaction of ₺1,749.99 was made through Helppay from my Kuveyt Türk virtual card without my knowledge, consent, or even password authorization. I did not approve this payment, nor did I receive any confirmation request or notification before the charge was processed. It was a completely unauthorized transaction, and I was shocked to see such a large amount withdrawn without any security check.
I have never subscribed to any service or platform that would justify this charge, and I consider this a serious breach of consumer protection and financial security.
I urgently request a full refund and expect my financial loss and inconvenience to be resolved immediately. If this issue is not addressed right away, I will take formal legal action to hold the responsible parties accountable.
On June 12, 2025, Helppay withdrew ₺49.99 from my credit card without my permission or any form of confirmation. I never approved this charge, never signed up for any service associated with Helppay, and received no notification before or after the transaction. I only found out by reviewing my credi...
On May 18, 2025, a charge of ₺229.99 was made to my credit card ending in 7935 by Helppay—without my knowledge, consent, or any form of approval. I never authorized this transaction, and I have not signed up for any service that would justify such a charge. I only discovered it after reviewing my ba...
Helppay has withdrawn money from my account without my knowledge or permission. On checking my bank statement, I saw that ₺99 was charged three separate times in a row—adding up to a total of ₺297. I never authorized these transactions, never subscribed to any service linked to Helppay, and certainl...
On July 14, 2025, Google withdrew ₺499.99 from my credit card under the label “g.co/helppay/GB” without my knowledge or approval. I did not authorize any transaction of this amount, and I have no idea which app or service this charge is supposedly related to. I never received any email, notification...
Unauthorized charges were made on my credit card ending in 9896 by a merchant listed as Helppay, totaling ₺134.99. The first charge of ₺79.90 was processed on December 16, 2024, and the second on April 15, 2025—both without my knowledge or approval. I do not have any subscriptions or services connec...
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