Helppay has withdrawn money from my account without my knowledge or permission. On checking my bank statement, I saw that ₺99 was charged three separate times in a row—adding up to a total of ₺297. I never authorized these transactions, never subscribed to any service linked to Helppay, and certainly didn’t approve these repeated charges.
This is completely unacceptable. I shouldn’t have to worry about unauthorized payments being taken from my account like this. If I hadn’t reviewed my transaction history, I wouldn’t have even known this happened.
I demand a full and immediate refund of the ₺297 that was taken from me. If this issue is not resolved promptly, I will take all necessary legal and consumer complaint actions. Please treat this matter seriously and respond as soon as possible.
I woke up this morning to find that Helppay had withdrawn ₺400 from my account without my consent. I never authorized this payment, and I’m shocked to see money being taken from me like this—especially after I had already completed my annual payment for the service. This kind of unauthorized charge...
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