Haier Haier Dryer Installation Failure

Deniz · 2024-01-13T17:52:46+03:00

I purchased a Haier dryer but despite multiple calls to customer service, the promised service visits never materialized. Each time I was assured of a callback for an appointment, yet no one ever followed up. Fed up with the delays, I've decided to cancel the service and return the machine. If I encounter any issues after failing to even get it installed, I fear I'll be stuck waiting for months. To top it off, the product started emitting a foul odor right from the start, leaving me deeply disappointed with this Chinese-made purchase.

Haier

Dear Customer, We would like to extend our thanks for informing us about our products and services. We have received your complaint. We will contact you as soon as possible. We kindly ask you to continue sharing your thoughts about our company's products and services so that we can provide you with better service. You can get support from our Customer Service at 0850 390 49 35 every day of the week between 09:00 - 19:00. Best regards, Haier Consumer Line (0850 390 49 35) https://www.haier-europe.com/tr

Deniz

Haier customer service did not resolve the issue. When I called the service myself and said that I would return it if they did not come, they came the very next day.

Deniz

The communication issue was finally resolved, and my machine was installed very quickly and carefully. The friend who came for the service was particularly attentive and knowledgeable. First, I would like to thank the friend who provided the service, and then the entire Haier family.

Deniz

Thank you

Haier Dryer Installation Failure

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