I purchased a Haier dryer but despite multiple calls to customer service, the promised service visits never materialized. Each time I was assured of a callback for an appointment, yet no one ever followed up. Fed up with the delays, I've decided to cancel the service and return the machine. If I encounter any issues after failing to even get it installed, I fear I'll be stuck waiting for months. To top it off, the product started emitting a foul odor right from the start, leaving me deeply disappointed with this Chinese-made purchase.
I bought a Haier dryer from Mediamarkt. When we contacted their customer care and scheduled installation, we were informed that the appliance would in...
In April and May 2024, I purchased both a Haier dishwasher and a Haier washing machine—and honestly, I wish I hadn’t. The service network is almost non-existent. When I call Haier customer service, they always say, “We’ve reported your issue, someone will contact you soon,” but no one ever calls bac...
I bought a Haier dryer. On the first day my wife used it, the water tank did not fill. It turned out there was a broken part inside. The service technician came and confirmed the part was broken. We requested a replacement with a brand-new unit. They told us, “Legally we will get back to you,” but t...
I bought a Haier dryer about a month ago. Throughout the sale, they took the time to thoroughly explain the features and even provided visual demonstrations through videos. After purchasing the product, I quickly discovered that it was not compatible with my bathroom. As a result, the bathroom door ...
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