Haier Dryer Drawer Installation Mishap
I bought a Haier dryer from Mediamarkt. When we contacted their customer care and scheduled installation, we were informed that the appliance would include a drawerless attachment. However, on the day of installation, the service personnel asked that the machine be equipped with a drawer attachment. When I phoned customer service to express our dissatisfaction, they gave only apologies. When I attempted to contact the support team, I was sent to Hoover's approved service, which further eroded our faith. Even the technician who came to our home indicated the machine was unstable and should not be installed. Given these issues immediately upon purchase, we chose not to install the product. It's obvious that if problems emerge in the future, there will be no one to turn to. There is no one to offer solutions. We have opted to return the merchandise. I'm quite disappointed to have encountered such an issue with a Media Markt product. Anyone considering Haier should proceed with caution. Their customer assistance merely works to annoy you, providing no solutions other than rehashing the same thing over and over.
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