I bought a Haier dryer from Mediamarkt. When we contacted their customer care and scheduled installation, we were informed that the appliance would include a drawerless attachment. However, on the day of installation, the service personnel asked that the machine be equipped with a drawer attachment. When I phoned customer service to express our dissatisfaction, they gave only apologies. When I attempted to contact the support team, I was sent to Hoover's approved service, which further eroded our faith. Even the technician who came to our home indicated the machine was unstable and should not be installed. Given these issues immediately upon purchase, we chose not to install the product. It's obvious that if problems emerge in the future, there will be no one to turn to. There is no one to offer solutions. We have opted to return the merchandise. I'm quite disappointed to have encountered such an issue with a Media Markt product. Anyone considering Haier should proceed with caution. Their customer assistance merely works to annoy you, providing no solutions other than rehashing the same thing over and over.
Last Friday, I bought a Haier washing machine and dryer from Media Markt in Izmir. The service team arrived yesterday, but appeared to lack knowledge and experience. They were unable to provide answers to my inquiries without referring to manuals. I had higher expectations for the level of service p...
I purchased a Haier HD100-A2959E-TR dryer from Media Markt’s Konya M1 store. When the authorized Haier service team came to install the appliance, they verbally informed me that the device would not be covered under warranty in the event of an electrical malfunction unless a power limiter was used. ...
I purchased a Haier HAI.XF 6B2M3PW dishwasher from Media Markt, and it has been nothing but trouble. The machine leaves water inside, with puddles forming on all the plastic parts. I've tried every program, but none work properly. When I reported that the machine wasn't drying, a service technician ...
I bought a Haier dishwasher from Media Markt on January 4, 2024. It arrived on January 8, and installation was completed the following day. However, when I attempted to use the equipment, it did not operate. I notified the installation team, and they arrived the next day, offering to repair it, but ...
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