Through the H&M iOS app, I made a purchase totaling $86 during a sale. The payment was successfully processed using my credit card, but I’m unable to view the items I bought on the “My Orders” page. I placed the order about an hour ago, and I haven’t received any error messages during or after the transaction. I also tried logging out and back into the app, but the problem persists. Additionally, I tried contacting customer service by phone, but I couldn’t reach anyone.
I’m requesting that my order be completed and this issue resolved as soon as possible. My contact email for the order is e***********@hotmail.com**.
I placed an order through the H&M online store via the app, and the payment was successfully processed, yet no order was created in my account. This is extremely frustrating because my money has already been taken, and I have no confirmation or tracking details. This is not the first time I’ve enco...
On September 18, 2025, at 8:23 p.m., I tried to place an order for a jacket through the H&M mobile app (iPhone). I made the payment using my Papara card, and $88 was deducted from my account. However, even though the payment went through, the order was never processed in the system, and no order num...
Yesterday, I made a purchase from H&M, but my order does not appear on my account, even though the payment was taken from my bank. I cannot access my account, and I received no order confirmation or order number. Despite this, my money was withdrawn, and I am left without any updates on my purchase....
I haven’t been able to log into my H&M account through the app or website for the past five days. My account has been permanently locked, and I haven’t received any password reset emails despite multiple attempts. I usually log in automatically through my computer, but I might have entered my passwo...
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