5
Resolved

H&M Charged But Order Does Not Proceed

Eduard
Eduard
H&M
April 17, 2025 9:12 AM72
Eduard's Thank You Message
“Thank you for the fixing the problem Asap. I ordered again and it works well this time.”

I was charged through the H&M App but my order seem not to proceed in the app. The transaction was completely charged but no order status appears on my account. This is frustrating. I hope H&M would either proceed with my order or give me a refund as soon as possible.

Eduard
Eduard
April 22, 2025 3:04 PM

I haven't received the refund yet but I trust your process. I will continue transacting again once I get the refund. Thanks.

Eduard
Eduard
April 23, 2025 12:59 PM

Thank you for the fixing the problem Asap. I ordered again and it works well this time.

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