I ordered a product from AliExpress and later canceled the order, but my refund has not been processed. When I contacted the seller, they assured me that AliExpress would handle the refund. However, I am still waiting for my money to be returned.
I have also tried reaching out to AliExpress customer service, but I can't make any progress because there is no Turkish language support, and I struggle to understand the communication in other languages.
This situation has left me frustrated and disappointed. I expect AliExpress to address this issue immediately, process my refund without further delay, and provide more accessible customer service for Turkish-speaking users.
On August 20, 2024, I canceled my AliExpress order (Order No: 1115211217075071). While AliExpress confirmed that the payment refund was approved, no refund has appeared in my bank account to date. My bank (Ziraat Bankası) informed me that I should resolve the issue directly with AliExpress, but sin...
I was so hyped on 04.06.2023 when I ordered this watch for 197 Turkish liras. I was hoping to score a sweet deal. But, unfortunately, they took the payment from my account and then sent me a bummer message saying the order was canceled. I rang AliExpress customer support to get some answers and sort...
I canceled my order on AliExpress within just two hours on the same day I placed it. Yet, incredibly, my refund still hasn't appeared in my account! I've been waiting patiently for days, expecting my money back, but AliExpress keeps ignoring this issue. It's unacceptable for them to hold onto my ₺ f...
I purchased a car part from AliExpress, but the seller refused to ship it to Turkey, claiming the item is not eligible for delivery. I requested a refund, but the status remains "under negotiation," and I still haven’t received my money back. To make matters worse, there is no phone number to conta...
I ordered a product from AliExpress, but what I received was completely different from what was listed—and the quality is also far below expectations. When I tried to reach out for support, the seller kept replying with vague responses like “not understood”, avoiding any real solution. The bigger i...
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