After the setup of my Grundig TV, I noticed that the HDMI ports on the back were dented. When the technician arrived, he... told my spouse, "These are like this, but I’ll report it—they’ll get back to you." We have now created another service request. Even though the technician found no signs of user d
I called the authorized service on 07.02.2025 because my Grundig GWM 91435 washing machine was leaking water from the bo...ttom of the detergent drawer. The service team said there was a hole in the internal hose of the detergent compartment and, due to rust forming underneath, they would need to take
"They called me the moment I wrote the complaint. Then they personally contacted the service that gave a negative response and solved my problem. Today, I gave the product to the service for repair. I will comment again once it is resolved without issues. Thank you."
Four months ago, I purchased a 165-inch Grundig TV from Vatan Computer and used it for three months. One evening, after ...watching a movie, I turned off the TV and went to bed. The next morning, while I was at work, my spouse called to inform me that lines had started appearing on the TV screen. I imm
My Grundig upright vacuum has been taken to the Çiğli service center for the fourth time since September 13th due to it ...not working. Each time, it was returned with claims that it had been repaired. However, when I used it on the same day, the same issue occurred within 5 minutes, and I called the s
The MGK-9030 shaver purchased on 28.06.2022 broke down on 21.08.2024. The service stated that the fault was the charging... unit, but did not accept the replacement of the charging unit under warranty and sold the charging unit to me for ₺130. However, the device broke down again on 15.09.2024. This ti
I bought a Grundig washing machine that keeps stopping in the middle of a cycle, leaving my clothes soaked and covered i...n suds. Every time this occurs, I find myself having to run a brief program once more in order to complete the wash correctly. I've been dealing with this problem for around a mont
We bought a Grundig refrigerator; the service delivered and installed it. They offered to extend the warranty for 4 year...s in exchange for ₺249, and I accepted. The installation technicians told me they had entered the device into the system and that if any issues arose, the extended warranty would a
We bought a Grundig coffee machine from N11. We opened and tested the product, but since it didn't brew the coffee, we w...anted to return it. The seller didn’t want to accept the return because we had opened it and told us to send it to the Grundig service center. After a month, Grundig finally called
I purchased a Grundig 65-inch 7900 B Series TV from the Konya Teknosa store. Within 15 days, despite turning off the dev...ice, it kept turning itself on. The technician claimed it was normal due to the Android system and suggested unplugging it when not in use, which was unacceptable. When I tried to
The Eco 60 program of the Grundig brand washing machine I purchased about a year ago does not heat the water. Despite ru...nning the laundry cycle for approximately 3 hours, the clothes aren't cleaned to my satisfaction. Regularly checking the water temperature every 10-15 minutes after starting, I obs
Grundig has left me thoroughly disappointed with their hair straightener. After sending it for repair, they promised to ...replace it with the new HS7034 model. However, I had to go through three replacements, all of them faulty HS7034 models. It's a nightmare – three times I received defective and pro
On June 1, 2020, I purchased a Grundig GDF 6502 6-Program Dishwasher from an online store. The washing performance fell ...short of my expectations, despite exclusively choosing Grundig for all my appliances, except the refrigerator, from the same site. None of the products, including the dryer, dishwa
Although they sell products under insurance and warranty, they neither stand behind the product they sell nor eliminate ...your victimization, although their sales representatives do not provide information. The problem is briefly as follows; 3 years ago, I bought a Grundig brand TV with a 3-year warr
my Grundig fridge has been acting up and not keeping things cool for like six months now. Even after replacing the motor..., the problem still exists. They gave us a temporary fridge instead of a permanent fix. the company can't seem to figure out how to fix this problem. I'm asking for a replacement
