The message in the image appears on my Grundig TV, which I purchased about 7 years ago. It says Netflix will no longer be supported as of November 11. How can you stop supporting an app on a product you sold with a Netflix logo on the remote? Are we supposed to throw away a perfectly good TV every seven years and buy a new one? When I bought this TV, no one mentioned that the apps would become unusable in a few years. I chose this product specifically for its features and apps. I’m not interested in any arbitrary restrictions on your part at this point. Please provide the necessary updates to resolve this issue for affected customers.
I’ve been watching Netflix on my 2013 LG TV for years with no problem—until now. Suddenly, when I try to open the app, I get a message saying “This device is no longer supported.” That’s it. No warning, no alternative, no clear explanation. What kind of service is this? Am I supposed to cancel my N...
I’ve been using my Philips smart TV to stream movies and shows on platforms like Netflix for years. Recently, I was informed that Netflix will no longer work on my TV. This seems to be due to the fact that the TV is over 10 years old, but it’s frustrating and feels arbitrary. A product should remai...
Since joining Netflix in 2019, I've been bombarded with warnings that my television is outdated. According to a Netflix customer service representative, I need to buy a new model TV compatible with their update to continue using the Netflix app on my TV screen. What nonsense! Why am I being forced i...
I recently received a message on my LG TV that says: “Netflix is no longer available on this device. Please visit Netflix for a list of supported devices.” This is absolutely unacceptable. The TV came with Netflix preinstalled, and now I’m being told it’s no longer supported? How does that make any...
Mr. Samsung General Manager, why are you rendering the Netflix application, which is built into the TV and functioning, inoperative by claiming it needs an update? Our TV is the UE40 D7000 model, purchased in 2011. Until yesterday, we were able to watch Netflix without any issues. However, when we t...
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