I purchased my Grundig 65GGU8960 model television on April 3, 2023, from the MediaMarkt store in Ankara. For about the past month, I have been experiencing a persistent shadowing issue on the screen, which significantly affects my viewing experience, especially on such a large display.
On February 18, 2026, authorized service technicians came to inspect the product. The screen was replaced; however, the shadowing problem was not resolved in any way and continues exactly as before. I was also disturbed by the service team’s statement that this type of issue is considered “normal” in large-screen televisions, because I do not accept that such a defect should be considered normal in a relatively new product.
Despite the issue I am experiencing, the authorized service has remained unresponsive. My service requests were closed without informing me, and even though I submitted a request to Grundig directly, no one has contacted me regarding a resolution.
Although my television is still under warranty and the screen has already been replaced, the issue has not been fixed. Because the product is defective and the problem persists despite service intervention and my formal requests, I am demanding that my television be replaced with a new, defect-free unit in order to resolve my grievance.
I own a Grundig 65 GGU 9760 model television that I purchased from Media Markt in Kağıthane. Since early January 2025, the screen has developed visible stain-like marks, similar to water spots. This issue has now been ongoing for about nine months. During this period, I contacted authorized service...
I purchased an LG OLED65C46 TV on November 16, 2024, from an authorized LG dealer. The TV was installed by LG’s authorized service team on November 19, 2024. However, just two weeks later, the screen suddenly went black while watching it in the evening. I contacted LG service and scheduled a repair...
I purchased a Grundig 43gff6950 43-inch 108cm Android TV from Vatan Bilgisayar on October 13, 2022 (212 Power Outlet AVM - 2nd floor, see attached receipt). The TV has been experiencing signal loss and malfunction since the day it arrived. The first service visit resulted in a part replacement, resu...
Approximately one year ago, on 05.09.2024, I purchased an LG 65QNED86T6A television from an LG store for ₺57,999.00. For about the last four weeks, a constantly lit and flickering light has appeared on the left side of the screen, in an area of about 20 cm extending from bottom to top. This flickeri...
Since the day I bought it, my Grundig TV 50GFU7900A has been slow in menu and channel switching. However, because I don't watch much television, I didn't pay much attention to it. Horizontal and vertical lines appeared on the screen after a year. The horizontal lines eventually vanished, but the ver...
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