Since the day I purchased my Grundig GPWM 92644 MG 9 kg 1200 RPM washing machine, I have been experiencing a constant spin-cycle problem for nearly two years. Even though I use the machine under normal conditions, it does not spin the laundry properly, and this issue has now become unbearable.
During this time, I contacted the authorized service center three or four times. Service technicians visited multiple times, but no permanent solution was provided, and I was left dealing with this problem for months. I have service record numbers available and can share them if requested.
At one point, I was without the washing machine for about one month. Because the laundry was not properly spun, I had to leave wet clothes hanging inside the bathroom continuously, which made the bathroom almost unusable. Clothes that took a long time to dry developed mold and bad odors, and unfortunately, I had to throw away a significant portion of them.
This entire experience has caused me serious financial and emotional distress, and I can no longer tolerate being without a properly functioning washing machine. For all these reasons, I am requesting that Grundig resolve my complaint by replacing the washing machine, so that the problem can be permanently fixed.
I have been using a Grundig GPWM 102633 washing machine for about two years, and approximately one month ago, the door gasket (door bellow) was torn. I have never experienced such a problem with washing machines of other brands that I have used before. After the problem occurred, I contacted the ser...
I bought a Grundig washing machine that keeps stopping in the middle of a cycle, leaving my clothes soaked and covered in suds. Every time this occurs, I find myself having to run a brief program once more in order to complete the wash correctly. I've been dealing with this problem for around a mont...
I called the authorized service on 07.02.2025 because my Grundig GWM 91435 washing machine was leaking water from the bottom of the detergent drawer. The service team said there was a hole in the internal hose of the detergent compartment and, due to rust forming underneath, they would need to take ...
On the Grundig 9634 dryer I bought about 5 months ago from Trabzon Aksu AVM for ₺25,000 (10 in-store installments), I’ve had the same issues since day one: the machine is extremely noisy and takes a very long time to dry, sometimes 7–8 hours and the clothes still aren’t fully dry. I’ve tried all pro...
Hello, I purchased two LG washing machines in April, and while one works perfectly, the other has been problematic from the start. We installed the machine in the 6th month, and from the first use, it failed to spin properly and was extremely noisy. I reported this issue to the service in the 7th mo...
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