On May 10, 2026, I noticed that approximately $37 was charged from my bank card by Grok after a trial membership period, without my permission or knowledge.
When I checked the transaction details, I saw that the invoice was dated May 9 and issued under invoice number HJTT7HBG-0002.
I did not receive any 3D Secure confirmation or approval request for this payment. In addition, I was not informed in advance about any subscription renewal, automatic payment, or membership continuation related to this charge.
Even though I had already canceled my trial membership, the amount was still withdrawn from my card without my authorization. Because of this, I consider the transaction unauthorized and unacceptable.
Today, I sent an email to Grok regarding this issue, but so far I have not received any response or support.
I request a full refund of the approximately $37 charged to my card without my consent under invoice number HJTT7HBG-0002, and I expect the amount to be returned completely to my bank card as soon as possible.
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Even though I did not want it, my Grok subscription was automatically renewed and the fee was charged to my card. I noticed that on February 15, a charge of $41 was made to my card without my approval or any renewal request on my part. I can see that the invoice for this transaction is dated Februar...
On March 7, 2026, a subscription to an AI service called Grok was created without my explicit consent, and $41 was charged to my card. Since I did not authorize such a subscription, I canceled it immediately after noticing it; however, the $41 charge remains on my card and has not been refunded. I ...
On the morning of March 30, 2026, I purchased a Grok subscription through Google Play, and a payment of $41 was charged to my credit card. Even though I canceled this subscription on the same day, the amount I paid has not been refunded to me. I do not accept that the $41 charged to my credit card ...
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