On March 7, 2026, a subscription to an AI service called Grok was created without my explicit consent, and $41 was charged to my card. Since I did not authorize such a subscription, I canceled it immediately after noticing it; however, the $41 charge remains on my card and has not been refunded.
I noticed the transaction through my Enpara debit card, and I have the receipt available. I have not received any response from the company regarding this issue, and the problem has not been resolved so far.
I request that the $41 charged for this unauthorized subscription be refunded to me as soon as possible.
On the morning of March 30, 2026, I purchased a Grok subscription through Google Play, and a payment of $41 was charged to my credit card. Even though I canceled this subscription on the same day, the amount I paid has not been refunded to me. I do not accept that the $41 charged to my credit card ...
I purchased a trial version through Grok and canceled both the trial and my Plus subscription the very next day. Despite canceling all subscriptions, a membership fee of $43 was charged to my card without my knowledge or approval on March 24, 2026, at 4:19 AM. The transaction was made using my Yapı ...
Even though payments I believe belong to the Grok AI app were charged to my card through Paycell, there is no active subscription showing in my Grok account. On March 25 at 2:55:33 PM, a charge of $41 was made, and it appears that at least one similar payment had been taken previously as well. I re...
Even though I did not start any subscription for the Grok app, $38 USD was charged to my account through the App Store on January 15 at 11:03 PM. I do not actively use the app, and I did not intentionally or accidentally start a subscription. In my App Store purchase history, this transaction appea...
On January 18, 2026, I purchased a SuperGrok subscription for the Grok mobile app from xAI for $38 USD. I chose this subscription for business purposes, specifically to use the image generation (Imagine) feature. However, after the purchase, this feature did not function properly for days. Most of t...
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