I rented a car from Green Motion on October 18, 2024, and unfortunately had an accident on October 20, 2024. Since then, the car has been sitting unused for over a month and five days. Despite my repeated attempts to get updates, I have received no clear information from either the service center or Green Motion’s customer service.
The only update I was provided was that the car had been towed to a service center. However, when I contacted the service center, they claimed they had no record of the vehicle. Green Motion has shown no interest in resolving the issue or keeping me informed. I demand immediate clarification about the car’s status and an explanation for this delay.
On June 29, 2024, I rented a car from Green Motion Car Rental Company. After canceling the reservation, the reservation fee that was supposed to be refunded to me has still not been returned. When the cancellation process was completed, I was informed by your customer service that the reservation fe...
I rented a car from Greenmotion between July 14 and July 18, 2025. I returned the vehicle on time, in perfect condition, with no damages or delays. Despite fulfilling every requirement, I have yet to receive my deposit refund. It’s been days since the rental period ended, and I’m still waiting for t...
On November 24, 2024, I returned a rental car to Green Motion at Coventry Airport, which I had originally rented on November 21, 2024. The transaction was processed through my credit card, and I returned the car earlier than planned. I was informed that the remaining balance would be refunded to my ...
Hello Carjet, I booked a car rental with Green Motion on your website for September 7-14, 2024, but it didn’t go through because of some issues on Green Motion’s side. I’ve tried everything to sort this out, but I still haven’t gotten my refund of ₺7,266 that was charged to my credit card, even thou...
I rented a car from Thrifty Car Rental on March 18, 2024, and paid the rental fee using my credit card. I returned the car to the company without any damage, yet my deposit was never refunded. I haven’t received any explanation for the delay or the missing refund. This situation is incredibly frustr...
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