On November 24, 2024, I returned a rental car to Green Motion at Coventry Airport, which I had originally rented on November 21, 2024. The transaction was processed through my credit card, and I returned the car earlier than planned. I was informed that the remaining balance would be refunded to my card.
However, it has been over a week, and I still have not received the refund. I contacted the branch twice, but no clear resolution or timeframe was provided. Each time, I was told this delay is due to "company procedures," which I find unacceptable.
While the branch manager and staff were polite and helpful during the rental and return process, the company’s overall handling of the refund is disappointing. I request immediate action to process my refund without further delay.
On June 29, 2024, I rented a car from Green Motion Car Rental Company. After canceling the reservation, the reservation fee that was supposed to be refunded to me has still not been returned. When the cancellation process was completed, I was informed by your customer service that the reservation fe...
I rented a car from Greenmotion between July 14 and July 18, 2025. I returned the vehicle on time, in perfect condition, with no damages or delays. Despite fulfilling every requirement, I have yet to receive my deposit refund. It’s been days since the rental period ended, and I’m still waiting for t...
Hello Carjet, I booked a car rental with Green Motion on your website for September 7-14, 2024, but it didn’t go through because of some issues on Green Motion’s side. I’ve tried everything to sort this out, but I still haven’t gotten my refund of ₺7,266 that was charged to my credit card, even thou...
I rented a car from Thrifty Car Rental on March 18, 2024, and paid the rental fee using my credit card. I returned the car to the company without any damage, yet my deposit was never refunded. I haven’t received any explanation for the delay or the missing refund. This situation is incredibly frustr...
I rented a car from Green Motion on October 18, 2024, and unfortunately had an accident on October 20, 2024. Since then, the car has been sitting unused for over a month and five days. Despite my repeated attempts to get updates, I have received no clear information from either the service center or...
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