My new Graco travel system stroller unexpectedly locked itself closed while folding and now I can't use it. There was a rip in the stroller's fabric too. I told the store where I purchased it about the tear, but they brushed me off with a response like, "Since you bought it online, you should complain online." When the stroller got stuck again, I reached out to the seller, who, instead of fixing the problem themselves, directed me to the brand. Since the company is located abroad, I couldn't get in touch with them. Finally, they mentioned they would check the product and requested me to bring it to them. I gave the stroller to the store for inspection. While they were checking, they told me to hold on but didn't offer a substitute. I was without a stroller for 20 days, feeling completely helpless. I tried to give back the product because of its problems, but the manufacturer won't take it back. In the end, I don't want to take a chance on using a product that might cause the same issue with my baby.
I got a Graco double stroller around 3 months back, and within 2 weeks, it began having problems with locking and the fabric getting deformed. I returned the product to the store for servicing. After around 40 days, I went to the store to ask about the status but got no information. No one seemed to...
Unfortunately, I saw it wasn't going to work for us when it came. I can't return or exchange it through Graco's website because I bought it from a third-party retailer, After hearing nothing but praise for the Graco PremierTM Cradle MeTM Air 4-in-1 Baby Carrier, couldn't wait to give it a go, was re...
I purchased the Graco Myavo stroller on July 7, 2027, and immediately experienced a problem with the footrest lock in the reclining section. I sent it in for servicing, but the same issue persists. I requested a refund, but the store staff responded disrespectfully and tried to justify the problem. ...
The rear wheel of my Cybex Mios stroller has detached, leaving the stroller leaning to one side and unstable. Additionally, it never folds or unfolds smoothly in one attempt—it always jams, which has become incredibly frustrating. As a mother whose baby was born in winter, I primarily used the bassi...
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