Getir company did not bother to return or send the product back even though they brought the missing product in my order. There has been no response from the company for 2 days. The time it takes to open a ticket and get back to me is not 2 days and there is no response e-mail. If you need 120 liras, let them send me an IBAN bank account infos and I can send more. Just don't bother with people's money. This whole process is just a waste of time, if you can't manage it you shouldn't make a promise or even do business. as I said next time please send me you info I'll just gift you that money so none of us will go through this trouble.
Two months ago, I received a stale product in my order and demanded a refund from Getir's customer support. They ignored me for two weeks, claiming they were trying to contact the company. The representatives were reluctant and gave forced remarks. Today, with my most recent Getir order, the eggs cr...
I ordered from Getir, but they canceled without delivering the good. They have not, however, returned the money. I still wait; eleven days have passed. Every time I call customer support, they keep blaming the bank for the delay; but, the problem has nothing to do with the bank. Although each of the...
I placed an order with Getir Large, expecting it to arrive within the specified time. Initially, the app showed that the order was delayed, but later it marked the order as delivered. However, the order never actually arrived. I called customer service multiple times, but each interaction felt robot...
I placed an online grocery order with GETİR, spending a total of ₺1000, but one of the products—worth ₺250—was never delivered. I contacted their so-called “Solution Center,” and after waiting over 12 hours, they got back to me only to say they had spoken with the courier and their storage team, and...
I placed two orders from Getir. One of them was delivered, but the other one was canceled by the courier, saying they couldn't reach me. However, Getir couriers regularly deliver to my address, so I don't believe they could reach me. Getir has not refunded me for the canceled order, even though the ...
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