Economy Bookings Listed Unlimited Mileage but Rental Company Refused to Honor It
August 03, 2024 6:43 pm
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I rented a car from Right Cars through the Economy Bookings app, scheduled for pickup at Antalya Airport between July 13 and July 22, and I paid $190 upfront in a single charge (no deposit—the full rental amount had to be paid in advance). On the Economy Bookings app, the car I rented was clearly listed as having unlimited mileage. However, when I went to the Right Cars office, I was told that the mileage was not unlimited and that there was a daily limit of 150 km.
Because of this discrepancy, I refused to take the car and did not pick it up at all. Since I did not receive the vehicle, I am requesting a full refund of the amount I paid. Despite sending multiple emails through the Economy Bookings app, I have not received any response.
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