Two months ago, I received a stale product in my order and demanded a refund from Getir's customer support. They ignored me for two weeks, claiming they were trying to contact the company. The representatives were reluctant and gave forced remarks. Today, with my most recent Getir order, the eggs cracked and spilled their contents over other goods in the bag. Getir appears to be on its way out, having withdrawn from a number of nations, including Turkey. Recently, I have not encountered anyone at Getir that executes their work effectively. Problems are widespread, yet there is no one to address them and find a solution. Businesses have little interest in Getir orders. They don't just arrive late; they also arrive cold. Ordering from the same company via other apps works successfully, but problems develop when ordering from Getir. I will not use it again and would not suggest it to anyone. I'd rather pick up my things or discover alternatives than dealing with Getir. Thank you.
I placed two orders from Getir. One of them was delivered, but the other one was canceled by the courier, saying they couldn't reach me. However, Getir couriers regularly deliver to my address, so I don't believe they could reach me. Getir has not refunded me for the canceled order, even though the ...
I am quite unsatisfied with the service I received from Getir. On August 21, 2024, I used the app to order a batch of 10 organic large eggs, anticipating the same freshness and quality that was stated. To my dismay, every egg in the pack had rotten. This is not only unacceptable but also poses a sig...
I placed an order with Getir Large, expecting it to arrive within the specified time. Initially, the app showed that the order was delayed, but later it marked the order as delivered. However, the order never actually arrived. I called customer service multiple times, but each interaction felt robot...
Getir company did not bother to return or send the product back even though they brought the missing product in my order. There has been no response from the company for 2 days. The time it takes to open a ticket and get back to me is not 2 days and there is no response e-mail. If you need 120 liras...
I made a substantial purchase on Getir. When my order failed to arrive the following day, I became aware that something was amiss. I tried to seek assistance, but received no reply. After three days, I made another attempt. If I hadn't taken the initiative to follow up, I would have lost my money. T...
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